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EXPERT SUPPORT
Frequently Asked Questions
Who is your contact person at Hagar & how to find us?
Address – 184 Aeropark Boulevard Street, Airport Park, Germiston, 2094. We are at unit A3 in the new Dakota Precinct business park. If you search Hagar Distribution (our company name), you will find us on Google Maps/Waze. Or click here for a pin to our location – https://maps.app.goo.gl/T71gTbQr8v4kcra46
We supply customers and industrial projects throughout Southern Africa and Sub-Saharan Africa.
Find your contact person here:
Sales Team:
Jackie Snyman: jackie@hagar.co.za – +27 11 827 1386
Technical Support:
Hein Janse van Rensburg: hein@hagar.co.za – +27 83 724 5900
Wynand Morgan: wynand@hagar.co.za – +27 78 079 7822
Damian du Plessis: support@hagar.co.za – +27 72 832 5439
Management:
Corne Botha: corne@hagar.co.za – +27 82 330 4282
Trevor Mephius: trevor@hagar.co.za – +27 83 775 2450
For Standby, please contact any of the personal in the technical support team
Does Hagar offer training on DSE controllers and ABB products?
Indeed, Hagar Distribution does provide training on a regular basis, with sessions held approximately every two to three weeks. For further information, kindly refer to the training page on our website, to book a training session.
Does Hagar provide technical support for site installations?
Yes. Our technical team provides system design support, CAD-generated drawings, application assistance and on-site commissioning to ensure products are correctly integrated.
Can I buy individual components or does Hagar supply only bulk orders?
Both. We support OEMs and large-scale projects as well as individual replacement components to endusers for maintenance, repair and operational requirements.
Can Hagar products integrate with existing control and automation systems, including PLCs?
Yes. Many DSE and ABB products can integrate with PLCs and other control systems using industry-standard communication protocols such as Modbus, CANbus and other network interfaces, depending on the specific product and application.
Can Hagar assist with product selection and system architecture?
Yes. Our technical team can assist in selecting the correct DSE, ABB, GAC and VDO products and developing a control and protection architecture suited to the application.
Does Hagar provide after-sales technical support?
Yes. Hagar provides local troubleshooting, programming assistance, application support and technical guidance throughout the lifecycle of the equipment.
